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Terms of service

Terms of Service

Last updated: November 6, 2026

Welcome to PÚSY. These Terms of Service (“Terms”) govern your use of our website, products, and services, including purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms and our applicable store policies.

1. Eligibility and Website Use

You must be at least the age of majority in your jurisdiction to purchase from PÚSY.

You agree to provide accurate billing, shipping, and contact information and not to use our website for unlawful, fraudulent, or unauthorized activities.

2. Cosmetic Products

PÚSY offers brow gel for cosmetic styling. Use only as directed on the product packaging. For external use only. Avoid direct contact with eyes and discontinue use if irritation occurs. Individual styling results may vary.

We make reasonable efforts to display products, images and prices accurately. Packaging, appearance and availability may change.

3. Orders and Payments

By placing an order, you agree that all information submitted is accurate and complete.

PÚSY reserves the right to cancel or decline orders for legitimate reasons, including product unavailability, payment verification issues, suspected fraud, or pricing errors.

Prices, applicable taxes, and shipping charges are displayed during checkout. If we cancel a paid order, the affected amount will be refunded.

4. One-Time Purchases and Promotional Offers

The brow-gel offers on this page are one-time purchases with no recurring charges. Buy 2 Get 1 Free includes one two-gel pack and one separate complimentary gel while the offer is available. The free item has no cash value. Existing subscription agreements, if any, remain governed by the terms accepted at purchase and may be managed through customer support.

5. Shipping and Delivery

Shipping options, charges, and any available delivery estimates are presented at checkout.

Delivery dates are estimates unless expressly guaranteed.

Shipping delays may occur due to carrier operations, weather, address issues, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Returns and refunds are governed by our published Return and Refund Policy.

For hygiene and safety reasons, opened or used cosmetic products generally cannot be returned under our standard return policy, except where required by applicable law or where an eligible damaged, defective, or incorrect item claim applies.

7. Intellectual Property

All PÚSY branding, product imagery, designs, text, graphics, and other website content are owned by or licensed to PÚSY.

You may not reproduce, distribute, resell, or commercially exploit this content without prior authorization.

8. Third-Party Services

Our store operates using Shopify and may integrate third-party services for payments, subscriptions, analytics, customer support, and order fulfillment.

These services may be subject to their own terms and privacy policies.

Purchases made through our store are transactions with the merchant operating PÚSY, not Shopify.

9. Privacy

Our collection, use, and sharing of personal information are explained in our Privacy Policy.

10. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, PÚSY does not guarantee particular styling results or uninterrupted access to the website.

PÚSY is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products to the extent permitted by applicable law.

Nothing in these Terms limits consumer protections or legal rights that cannot lawfully be excluded.

11. Changes to These Terms

We may update these Terms to reflect changes in our business, products, services, or applicable laws.

Updates will be posted on our website with a revised date. Changes will apply prospectively, except where otherwise required by law.

12. Governing Law

These Terms are governed by applicable United States federal and California law, without limiting mandatory consumer protections that may apply in your jurisdiction.

13. Contact Information

For assistance with orders, subscriptions, products, or these Terms, contact:

PÚSY Customer Support

Contact: our contact form

Phone: (213) 921-6302