Shipping policy

Shipping Policy

Last updated: November 6, 2026

This policy applies to PÚSY orders.

Shipping options and charges

Available destinations, shipping methods and charges are shown at checkout before payment. Any free-shipping offer applies only when displayed for your order at checkout.

Processing and delivery

Orders are processed after payment is confirmed. Any delivery estimates displayed at checkout or in your shipping confirmation are estimates, not guarantees. Carrier delays, weather, customs and address issues may affect delivery. We will contact you if an order cannot be fulfilled.

Tracking and delivery issues

When tracking is available, it is provided in your shipping confirmation. Please check your delivery address before ordering. Contact us promptly about an incorrect address, missing parcel or damaged delivery so we can investigate with the carrier and help resolve the issue. Your statutory consumer rights remain unaffected.

International orders

International availability depends on the destination shown at checkout. Applicable taxes and duties may be collected at checkout or by the carrier or local authority, as disclosed for your order.

Contact

For shipping assistance, use our contact form and include your order number. For returns, see our Return and Refund Policy.